Returns & Exchanges Policy

At Kifayah, we want you to feel confident with every purchase. If you are not completely satisfied with your order, we’re here to help.

Returns

• Items may be returned for a refund or store credit within 10 days of purchase.
  
• Products must be:
  
• Unworn
  
• In original condition
  
• With all tags attached

Non-Returnable Items:

For hygiene and care reasons, we do not accept returns on:

• Sale or clearance items
  
• Accessories
  
• Gift cards
  
• Items marked as final sale

Exchanges:

Exchanges are subject to stock availability.
If your requested size or item is unavailable, a store credit may be issued.

Faulty or Incorrect Items

If you receive a faulty, damaged, or incorrect item, please contact us within 48 hours of delivery with your order number and photos of the issue so we can resolve it as quickly as possible.

Return Shipping:

• Customers are responsible for return shipping costs unless the item is faulty or incorrect.
  
• We recommend using tracked shipping, as Kifayah is not responsible for lost return parcels.

Processing Time:

Once your return is received and inspected, please allow 3–5 business days for your refund, exchange, or store credit to be processed.

Contact Us:

For all return enquiries, please contact us at:

Email: kifayahofficial@outlook.com
Website: https://kifayah.com.au/?pb=0

Please include your order number in all correspondence.